Business context provides a picture of where the enterprise fits in with its world environment. It displays the customers, business partners, regulators, and other external entities that do business with or control some aspect of the business of the enterprise. External Roles represent groups of similar entities want the same capabilities of the enterprise, e.g. customers and suppiers. External Actors represent named people, named business entities or their business systems that interact with the business. Business Capabilities explain what benefit these external actors expect to get by interacting with the enterprise.

This diagram shows the alignment between the External Actors/Roles and the Business Capabilities they desire.